Common Rules

Offer

1. Ice and Flame Limited (LGA license No. LGA/CL1/586/2009,the Licence originates from an approval dated the 25th of November 2010, hereinafter referred to as "the company"), offers casino games for "real" money. Alternatively, one can play for "play" money. The following Terms and Conditions refer to gaming with "real" money only.
2. The customer is required to have access to the internet via an internet service provider (ISP) and must be able to use this provider to get access to the services of the company. The user is also required to have a personal computer, that fulfils the technical requirements for using the correspondent services of the company.
3. Computer-assisted playing, the use of robots or similar tools is prohibited.
4. Gaming System provided by AliQuantum (LGA Licence No. LGA/CL4/225/2005).

Liability / Data Processing

1. Claims for damages brought by users against the company and/or their vicarious agents (e.g. for system breakdowns, defects, delay, manipulated or improper data transmission) are excluded, unless they are based on intentional or gross negligence.
2. The company does not assume liability for input, transmission, and/or evaluation errors. A stake is exclusively a respective amount confirmed and indicated by the company.
3. The company assumes no liability for damages whatsoever arising through the abuse of the players account. The company assumes no liability for damages whatsoever arising through the use of the games on the user's computer or similar device.
4. The company reserves the right to exclude users from participating in any of the games of Chaplin Games at its sole discretion.
5. The company expressly points out that participation in casino games may be subject to legal restrictions and possibly even be prohibited in some countries. Such restrictions or prohibitions may be applicable even if the company has obtained the relevant permits (casino licence). Therefore, the user should take note that if participation in casino and games is not allowed, or only allowed under certain conditions that are not fulfilled here, he alone will bear the responsibility for any disadvantages arising from it. The user should also take note that beyond the information contained in this paragraph, the company has no duty to inform, warn or educate users. In particular, the company is not responsible for any disadvantages whatsoever arising for the users as a result of their disregarding the relevant prohibitions in his/her home country. Players from the countries where the said legal restrictions apply are not allowed to register on Chaplingames, including players from the USA,Turkey, Afghanistan, Ethiopia, Iran, Iraq, Jordan, Kuwait, Pakistan, Syria and Yemen
6. When participating in a game, the user declares that he or she has reached the legal age set in his/her country of residence. By participating in games and placing stakes, the user confirms that he/she has the necessary legal capacity to conclude the business contract. In case this commitment is not upheld, the user shall be liable in respect of the company for all resulting damages.
7. The user agrees to the storage and computer-aided use of his personal data given to the company while casino games are played. In addition, the terms listed under the Privacy Statement also apply.
8. The company reserves the right to rectify obvious errors when preparing account balances. The company will inform the respective users of the corrections immediately.
9. Should the company detect suspicious activities which indicate of money-laundering, the company is authorised to and will report these activities to the appropriate authorities.
10. The company’s’ services are transmitted by the customer's internet service provider and not by the company itself. Therefore, the company is not responsible for ensuring proper and complete transmission.
11. Some or all of the company's services may be unavailable for temporary periods due to updates, optimizations or maintenance work. The company will attempt to limit these periods of unavailability to minimum. The customer declares he accepts any complications resulting from these reasonable measures.
12. The customer is prohibited from transmitting anything associated with or consisting of the glorification of violence, sexist, pornographic or Nazi-relate content, illegal content, or content that could be harmful to minors. The customer is duty bound, in particular, not to harm the rights of any third party. The customer is prohibited from spamming and/or transmitting information and/or software that could cause damage to the company and/or their affiliates or third parties (i.e. viruses etc.). If the customer transmits such content, the company and their affiliates shall have the right to freeze or delete the content, or stop the forwarding of such content, and cancel all contracts with the customer with immediate effect.
    
    The company is committed by law to report the IP address of the customer to the authorities in charge if criminal proceedings are implemented.
     
13. It is prohibited to use illegally obtained funds for playing.

Choice of Law / Place of Performance / Intellectual Property

1. The legal relationships between users and the company are subject to the laws of Malta. The place of performance for all obligations arising from these games, as well as the obligations arising from the respective stakes, is Malta. Any disputes arising out of or in connection with bets placed by users are - as far as legally permitted - subject to the jurisdiction of the court having local and subject matter jurisdiction over Malta. In the event that the user feels in any way that he has not been dealt with adequately by the company, the user may submit his complaints directly to the Lotteries and Gaming Authority (LGA) in Malta.The Lotteries and Gaming Authority (LGA) can be contacted at info@lga.org.mt
2. With his/her registration, the user acknowledges the exclusive (intellectual) property of the company of its General Terms and Conditions as well as the system regulated by them.
3. The company reserves the right to amend the contents of these General Terms and Conditions at any time. In case of discrepancy in any legal matter between the English version of these Terms and Conditions and other languages, the English version shall prevail.
4. The user shall agree to apprise himself frequently of the latest version of the general terms and conditions.
5. The company reserves the right, at all times, to resolve any disputes at its own discretion, in accordance with principles of equity.
6. In the event that the company is found liable in any way, by a court of law and/or a similar authority, with legal competence and/or jurisdiction over the company, then the company«s liability is limited to the amount of the stake, or the net winnings, whichever is the smaller. Alternatively, when relevant and applicable, the amount recorded in the player«s account or the amount transferred into or out of the player's account, whichever is the smaller.
7. All language versions of the Terms and Conditions, the Game Rules and the Privacy Policy reflect the same principles. The prevailing language of these betting conditions in case of interpretation shall be English.

Privacy

1. All information sent to the company by the user will be processed according to the company«s privacy policy which can be accessed at the company«s website. By agreeing to these terms and conditions the user is explicitly giving permission to be contacted by the company via phone (call or SMS) and email. The user is also giving permission for his or her name and possibly a photograph to be published in the event of winning.
2. The Lottery and Gaming Authority (LGA) in Malta has the right to access personal data of players.